At Audio Visual Distributors (AVD), we value the privacy of our customers and website visitors. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information. We are committed to ensuring that your privacy is protected and that we comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Contact details (email address, phone number, postal address)
  • Company details (if applicable)
  • Payment information
  • Website usage data

Our website may use cookies and web beacons to collect anonymous data for marketing and optimisation purposes. This data is collected using an anonymous user ID and does not identify you personally.

2. How We Use Your Information

We use the information we collect for purposes including:

  • To provide and improve our products and services
  • To communicate with you about your orders, inquiries, and account
  • For internal record keeping and business development
  • To send you promotional materials about new products, special offers, or other information we think you may find interesting
  • To conduct market research and improve our website

3. Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your personal information in the following circumstances:

  • To our subsidiaries, affiliates, or trusted business partners who assist us in operating our website, conducting our business, or servicing you
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our customers or others

4. Data Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no data transmission over the Internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Opt-out of marketing communications
  • Request deletion of your personal information, subject to any legal requirements for us to retain it
  • To exercise these rights, please contact us using the details provided at the end of this policy.

6. Cookies and Web Beacons

Our website may use cookies and web beacons. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

7. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date at the bottom of this policy.

9. Contact Us

If you have any questions about this Privacy Policy or would like to access or correct your personal information, please contact us at:

Australia Phone: (07) 5561 7530
New Zealand Phone: +64 9 222 1010
Head Office:
Unit 3, Gold Coast City Marina, 58 Waterway Drive, Coomera, QLD, 4209, Australia
By using our website or providing your personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.